Useful information related to the application procedure

Applicant FAQS

We have put together some answers to the most common questions that applicants ask us. We hope that these help you. If you have any other questions please do not hesitate to contact us.

How do I create a new online account to submit an application form?

Go to https://esc-clermont.heiapply.com/application and complete the form, keeping note of your email address and password that you used.

How do I log in to my account?

Go to https://esc-clermont.heiapply.com/application/login and put in your email address and password that you used to register your account with.

What if I forget my password?

Contact us if you have forgotten your password support@heiapply.com. We will identify you and send the password securely to you, or give you access to reset your password.

Can I take my time to complete the application form?

Yes, of course. You can save each section and come back to it at a later date. Just don't forget your password.

Can I edit after submitting my application form?

No. Once you have submitted we review the information that you have provided. We may ask you for more information, but you can't edit your application.

What are the required documents to submit an application?

• CV
• Motivation Letter
• Copy of Passport/ID
• Education certificates
• Grade transcripts
• 1 or 2 Recommendation letters (depending on programme)
• Proof of Language Level for the Language of Study (non-native speaker’s)

Can I track my application after submitting?

Yes, just log in and use Application Tracker in the Quicklinks menu.

When can I apply?

Applications will run from January till end of July each year.

I have submitted my application. What happens next?

The International Admissions Team will check that your application form is completed and that the required supporting documents have been provided. Your application will be submitted for academic review and you will be invited to complete an automated video application on visiotalent, another platform used by ESC Clermont to evaluate candidates and their motivation. A skype interview may be requested, in addition to the automated video application. Upon receiving both your application file on this platform and the video application on visiotalent, you will be provided with the evaluation result within 5 working days following it.

What does the video application on visiotalent involve?

After completing the application on this platform, students will be invited to complete the automated video application through a separate link which involves the students following the instructions to register this video. It is a process lasting for approximately 10 minutes, where students get to to answer some questions using their webcam and microphone. It can be completed using a laptop, computer or mobile device. The questions are related to the students' motivation, their study background, previous experiences and intepersonal skills.

What happens after the completion of the video application on visiotalent?

The submitted file and video are reviewed by the Admissions team and Head of programme and in case the file is accepted, students will receive their admission offer on this platform.

Can I contact someone about my application?

Yes, if you have any questions during the admissions process please get in touch with us via the Communication Inbox in your Quicklinks Menu

What is the maximum file upload size?

Maximum upload size is 10 megabytes. Any files larger than 10 megabytes should be uploaded to personal or public online storage facilities and a link provided in the comments section as a portfolio link. Accepted File types: doc,xls, pdf, jpeg/jpg

I have started an application but I have changed my mind and decided not to submit it after all. Can I delete it ?

You can't delete it, but can you contact us through your Communication Inbox and we will do it for you.

I have submitted my application. How can I be sure that I have sent all required documents?

If you go to Portfolio/Document Upload you will be able to see all the documents that you have uploaded to the system.

In Application Tracker there is a link to your files as well.

Only when we have reviewed your uploaded files and confirmed that they acceptable will green ticks appear in your Application Tracker.